How do I submit my prescription?
Upload your prescription while adding a product to your cart. Alternatively, once you’ve already placed an order, email the image of your prescription to firstname.lastname@example.org.
We’ll also need your pupillary distance (PD).
Your PD is the distance in millimeters between your pupils, and it helps us center your prescription correctly in your frames. If your doctor did not include this measurement with your prescription, most optical shops will measure your PD for free or a small fee.
Please note: We’re unable to fill expired eyeglasses prescriptions and prescriptions for contact lenses. If your doctor provided an expiration date on your prescription, we will always abide by the doctor’s orders. If your doctor did not provide an expiration date, we’ll adhere to the optical rules of the state where your prescription was written to determine if we’re able to fill it.
How do I obtain a prescription?
Make an appointment with your local optometrist. Be sure to ask your doctor to include your pupillary distance (PD) on your prescription!